Core Leadership Principles

In moments of uncertainty, teams don’t listen more closely to their leaders.

They watch them.

Across years of leading software organizations - and hundreds of documented leadership
moments - one truth becomes unavoidable: engineers take their emotional cues from
leadership behavior, especially under pressure. Stress, urgency, and fear propagate
through teams not by announcement, but by example.

This talk explores how leaders unintentionally amplify chaos through tone, timing, and
reaction - even when they believe they’re being clear or decisive. Drawing from psychology,
anthropology, and long-term observation of engineering teams, this session focuses on
principles, not tactics: stable leadership rules that hold when incidents, deadlines, or
change collide.

Attendees will learn:

• How leadership behavior becomes a system input
• Why urgency often masquerades as clarity - and how teams experience the
difference
• How trust is like a bank, being deposited or withdrawn during moments of pressure
• Practical ways leaders can become a stabilizing force without suppressing reality

This is not a talk about staying calm for appearances’ sake. It’s about understanding how
human systems react to stress, and how leaders can intentionally reduce noise instead
of becoming part of it.

Leaders will leave better equipped to guide teams through chaos - not by controlling
outcomes, but by shaping the environment in which decisions are made.

About Robert Harris

Robert N. Harris is the Founder & CEO of Coded2Lead LLC, a coaching practice dedicated to transforming software engineers into emotionally intelligent leaders. A 4x software engineering executive based in Houston, TX, Robert draws on 20+ years of pragmatic leadership experience - alongside a unique academic background in psychology and anthropology - to tackle the toughest problems in technology: the human ones.
His claim to fame is helping small engineering teams punch above their weight. He’s helped companies shrink product cycles from months to weeks, launch new products in months instead of years, and scale revenue by 10x.

He’s mentored tech leads, managers, and founders across industries, blending technical rigor with surreal metaphors, visual storytelling, and deeply empathetic insight. Whether he's refining a brand identity or helping a developer navigate imposter syndrome, Robert’s approach is iterative, creative, and always human-centered.

When he’s not coaching, you’ll find him in the garden, under the stars, or behind the wheel - using race cars, astronomy, and nature as unexpected mirrors for leadership growth. His mission: to help engineers debug themselves, lead with courage, and build systems where people thrive.

If a business is willing to invest in software engineering, he’ll make sure they get the most out of that investment.

More About Robert »