Home // How to Lead a Feedback Lab: Use Empathy to Focus on Data and Impact

How to Lead a Feedback Lab: Use Empathy to Focus on Data and Impact

How to Lead a Feedback Lab: Use Empathy to Focus on Data and Impact

Thursday, 4:00 PM EST - BEACH VIEW

All leaders require excellent feedback skills—both to offer and receive feedback. However, too few leaders get feedback training. Worse, no one knows how to support their teams in learning how to offer and receive feedback. That means the leader intervenes in the team, creating a power-over culture.

Instead, leaders can create a power-with culture when they teach team members to offer each other feedback. That allows the team to create an environment that works for them.

You can lead a feedback lab, so everyone can understand how to offer and receive valuable and respectful feedback. Valuable feedback focuses on the data and the impact of that data on others and the team. Armed with that information, people can see what and how to continue or change.

You will learn:

  • How to use a peer-to-peer model of feedback as the basis for reinforcing or change-focused feedback.
  • Create a “lab” environment, so people find it safe to practice.
  • Practice offering feedback (and coaching) in the moment so people learn and adjust.
  • Debrief the practice so people can learn from each other.

About Johanna Rothman

Johanna Rothman

Johanna Rothman, known as the “Pragmatic Manager,” offers frank advice for your tough problems. She helps leaders and teams learn to see simple and reasonable things that might work. Equipped with that knowledge, they can decide how to adapt their product development.

With her trademark practicality and humor, Johanna is the author of 18 books about many aspects of product development. She’s written these books:

  • Project Lifecycles: How to Reduce Risks, Release Successful Products, and Increase Agility
  • Become a Successful Independent Consultant
  • Free Your Inner Nonfiction Writer
  • Modern Management Made Easy series: Practical Ways to Manage Yourself; Practical Ways to Lead and Serve (Manage) Others; Practical Ways to Lead an Innovative Organization
  • Write a Conference Proposal the Conference Wants and Accepts
  • From Chaos to Successful Distributed Agile Teams (with Mark Kilby)
  • Create Your Successful Agile Project: Collaborate, Measure, Estimate, Deliver
  • Agile and Lean Program Management: Scaling Collaboration Across the Organization
  • Manage Your Project Portfolio: Increase Your Capacity and Finish More Projects, 2nd edition
  • Project Portfolio Tips: Twelve Ideas for Focusing on the Work You Need to Start & Finish
  • Diving for Hidden Treasures: Finding the Value in Your Project Portfolio (with Jutta Eckstein)
  • Predicting the Unpredictable: Pragmatic Approaches to Estimating Project Schedule or Cost
  • Manage Your Job Search
  • Hiring Geeks That Fit
  • The 2008 Jolt Productivity award-winning Manage It! Your Guide to Modern, Pragmatic Project Management
  • Behind Closed Doors: Secrets of Great Management (with Esther Derby)

In addition to articles and columns on various sites, Johanna writes the Managing Product Development blog on her website, jrothman.com, as well as a personal blog on createadaptablelife.com.

More About Johanna »

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Two and a half days of insightful sessions, inspiring ideas, and meeting your peers. Learn the skills and methods that will take your organization to the next level.

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